Privacy Policy

Last updated: April 19, 2025

This Privacy Policy describes how Bristol Koi (“we,” “us,” or “our”) collects, uses, and protects the personal information of visitors to BristolKoi.com.

1. Information We Collect

We collect personal information when you:

• Place an order
• Use our contact forms
• Sign up for email updates or marketing
• Participate in auctions or promotions

The information collected may include:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely by third-party services like Stripe or PayPal)
• IP address and browser data (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you about your order or customer service inquiries
• Send marketing emails (if opted-in)
• Improve website performance and user experience
• Comply with legal obligations

We never sell or rent your personal information to third parties.

3. Cookies & Tracking

We use cookies and similar technologies to:

• Analyze traffic through tools like Google Analytics
• Remember your preferences
• Improve website functionality

You can adjust your browser settings to refuse cookies, though this may affect site functionality.

4. Data Sharing

We may share your information with trusted third-party providers for the purposes of:

• Payment processing
• Shipping logistics
• Email marketing (e.g., Mailchimp or ConvertKit)
• Website hosting and analytics

All partners are contractually obligated to handle your data securely and in compliance with applicable laws.

5. Your Rights

You may:

• Request access to your data
• Request correction or deletion of your data
• Opt out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly

To exercise your rights, please contact us at the address below.

6. Security

We implement industry-standard security measures to protect your information. However, no method of transmission or storage is 100% secure. Use the website at your own risk.

7. Children's Privacy

This website is not intended for children under the age of 13. We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page and take effect immediately.

9. Contact

For questions about this policy or your personal data, contact:
‍
‍Bristol Koi
Email: info@bristolkoi.com
Phone: 561-414-6722
Davie, Florida, USA